2-Day Design Thinking Facilitation Course

(Romanian spoken) Learn how to facilitate Design Thinking workshop sessions for mixed audiences in this 2-day high energy course for Design Thinking practitioners. So you read all the books and articles on Service Design & Design Thinking. You attended a few training sessions. You listened to inspirational keynote speakers at conferences. You know the famous case studies. You get it. But how to facilitate a Design Thinking session? How to design a high energy learning flow? That calls for a different skill set. DesignThinkers Academy can help you out.

We designed a ‘Learning by Doing’ experience in a 2-day classroom setting followed by Personal Online Coaching sessions for you to learn how to facilitate Design Thinking workshop sessions for mixed audiences. The activities for the 2-day classroom training are a balanced mix of theory and practice:

Day 1:
Facility Skill Assessment, Workshop Types, Core Design Thinking Workshop Flow, Problem Statement Definition & Art of Facilitation, Agenda & Workshop Design;

Day 2:
Energy Management, Facilitation Team Management, Facilitating an actual Design Thinking workshop, Feedback on Facilitation Skills.

PROGRAM OVERVIEW
Day 1
09:00 hr Registration and Welcoming
10:15 hr Facilitation Skills Assessment
10:30 hr Workshop Formats
11:15 hr Core DesignThinking Workshop Flow
12:15 hr Lunch
13:00 hr ‘Learning by Doing’ Facilitating in Practice
14:00 hr The Art of Facilitation
15:00 hr Problem Statement Definition & Workshop Objectives
16:00 hr Agenda & Workshop design
17:00 hr Half-day Workshop Preparation
17:30 hr Wrap-up

Day 2
09:00 hr Recap previous day activities
09:45 hr Successful Facilitation Teams
10:30 hr Energy Management and Energizing Activities
11:00 hr Workshop Preparation
12:30 hr Working lunch
13:00 hr ‘Learning by Doing’ Design Thinking Workshop
16:30 hr Workshop Review
17:15 hr Facilitation Feedback
17:45 hr Closure of Training, Follow-up Online Coaching

BACKGROUND INFORMATION
Facilitation is key in running successful Design Thinking workshop sessions, which are meant to bring together people from diverse backgrounds to work on specific challenges. Creating space and environment where people feel confident and can be creative is the key responsibility for the facilitator.

We strongly believe in ‘Learning by Doing’, so the Facilitation Training will be a high energy and hands-on event. You’ll be challenged to work in small teams working on all the different aspects of facilitating workshops. You will be using Design Thinking tools (like Stakeholder Mapping, Customer Journey Mapping, Prototyping), the focus however will be on your personal facilitation skills of designing and facilitating Design Thinking workshops.

WHAT WILL YOU LEARN?
Learn how to facilitate Design Thinking workshop sessions for mixed audiences in this 2-day high energy course for Design Thinking practitioners. So you read all the books and articles on Service Design & Design Thinking. You attended a few training sessions. You listened to inspirational keynote speakers at conferences. You know the famous case studies. You get it. But how to facilitate a Design Thinking session? How to design a high energy learning flow? That calls for a different skill set. DesignThinkers Academy can help you out.

We designed a ‘Learning by Doing’ experience in a 2-day classroom setting followed by Personal Online Coaching sessions for you to learn how fo facilitate Design Thinking workshop sessions for mixed audiences.

The objective of the 2-day classroom training is to understand your facilitation skills’ strengths and improve your personal opportunitiy areas through a combination of facilitation experiences and coaching. The activities for the 2-day classroom training are a balanced mix of theory and practice.

TOPICS FACILITATION TRAINING
Workshop & Agenda Design for different type of workshops; Problem Statements & Reframing; Facilitation Theory, Tips and Hands-on Experience with a Real Case Study; Core Design Thinking workshop flow as starting point for Future Workshop Design.

RECONNECT SESSION
Workshop Design and review of the participant’s workshop examples, Advanced Facilitation Techniques and Turning Workshop Results into Action Steps. The content of the Online Coaching Reconnect Session will be adjusted based on the participants’ needs.