2-Day Design Thinking Fundamentals Course, Timisoara

This interactive course will equip you with the Design Thinking mindset, tools and skills to kick-start bold innovation. After completing the course, you will be able to apply Design Thinking right away.

Length: 2 days
Language: Romanian
Involvement: 8 hours a day
Course type: In-person

About this course

Knowing about Design Thinking is a good start, but the trick lies in successfully applying it to projects. During this course, you will be learning-by-doing and practice fundamentals tools such as Stakeholder Mapping, Personas, Customer Journey Mapping, Service Scenarios and Prototyping by working on a challenge.

You will work in co-creation within small teams to learn from participants with diverse industry backgrounds. Our highly skilled facilitators will guide you trough the Design Thinking process, teaching you how to use empathy when envisioning future scenarios of service for your end-users.

What you’ll learn

Learn how to listen to your end-user, embed end-user insights, develop prototypes and work in small iterations. Dare to fail and pitch your story!

Welcome & Kick-off
Meet the team
Energizers
Introducing DT
Keynote & Cases

Discover
Briefing & Research
Design Research
Stakeholder Map
Personas

Define
Framing the problem
Opportunity Areas
Customer Journey Map
Problem Statement

Design
Ideation & Prototyping
Idea Priority Map
Service Scenarios
Artefacts

Deliver
Testing & Pitching
Testing the pilot
Pitch
Reflection & Celebration